At Quentin Compute, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
Returns
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You may request a return within 7 days of receiving your order.
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To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.
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To initiate a return, please contact us at [email protected] with your order number and reason for return.
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Once your return request is approved, we will provide instructions for returning the item.
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within 5 to 7 business days.
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Refunds are issued through the original method of payment where applicable, or as store credit.
Non-Returnable Items
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Certain products, such as opened accessories or items marked as final sale, may not be eligible for return.
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Personalized or customized products cannot be returned unless defective or damaged upon arrival.
Late or Missing Refunds
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If you haven’t received your refund after 7 business days of approval, please check with your bank or contact us at [email protected] for assistance.